Our Policies

Our Policies

Privacy and Refund Policy
At ABC, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ABC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in ABC. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

*Information we collect*

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

  • We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
Advertising Partners Privacy Policies
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on ABC, which are sent directly to users’ browser.
They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that ABC has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
ABC’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ABC does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Refunds and Cancellations Policy
Refunds policy

Refunds are given at the discretion of our management. Refunds are only made when unauthorized use of your payment card is proven. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules.

If you have made an error in making fees payments through the online payment gateway, please notify us within one (1) working day of your payment as we need to do the required bank reconciliation before processing your refund request.

To request for a refund, please contact us at +603-22011107 or at +6012-2852007 or alternatively send us your information (full name, contact number and address) along with the payment slips to Ms Sangeetha at [email protected]

It will take approximately one (1) to two (2) weeks to process the refund.

Cancellation Policy
For our monthly fees payment, you may cancel with 2 months notice. To request for cancellation of your monthly fees payment, please contact us at +603-22011107 or at +6012-2852007 or alternatively send us your information (full name, contact number and address) along with the payment slips to Ms Sangeetha at [email protected] Please contact us two (2) weeks prior to the next monthly payment otherwise your credit card may be charged another time before cancellation.